Managing Stakeholder Expectations in a Politically Polarized Society: An Expectation Violation Theory Approach. Journal of International Crisis and Risk Communication Research, [S. l.], v. 3, n. 2, 2020. DOI: 10.63278/jicrcr.v3i2.25. Disponível em: https://jicrcr.net/index.php/jicrcr/article/view/25. Acesso em: 19 aug. 2025.