Focusing on the “Public” in Public Relations: The Importance of Person-Centered Messages (PCMs) in Crisis Communication on Twitter. Journal of International Crisis and Risk Communication Research, [S. l.], v. 4, n. 1, 2021. DOI: 10.63278/jicrcr.v4i1.41. Disponível em: https://jicrcr.net/index.php/jicrcr/article/view/41. Acesso em: 19 aug. 2025.